Privacy Policy

Who we are

This website is operated by BLC Promotions Ltd, trading as InstallrHub. Registered in England and Wales. Registered office: High Trees, Westerham Road, Oxted, RH8 0EE. Company number: 15178624.

We can be contacted at support@installrhub.com.

What data we collect

When you submit an enquiry or book an onboarding call through our website, we collect the information you provide — typically your name, company name, email address, phone number, and geographic coverage area. We also collect standard server log data (IP address, browser type, pages visited) when you visit the site.

We do not use tracking cookies for advertising purposes. We do not sell or share your personal data with third parties for their own marketing.

How we use your data

We use the information you provide to respond to your enquiry, set up your InstallrHub account, and contact you about your account and our services. We may occasionally send service updates or product announcements by email. You can unsubscribe at any time.

Legal basis for processing

We process your data on the basis of legitimate interests (responding to your business enquiry and managing your account) and, where applicable, your consent. We do not process your data for purposes incompatible with those described above.

Data retention

We retain your contact details and account information for as long as your account is active and for a reasonable period thereafter in case of follow-up enquiries or disputes. Server log data is retained for up to 12 months.

Your rights

Under UK GDPR you have the right to access the personal data we hold about you, request correction or deletion, object to processing, and request a portable copy of your data. To exercise any of these rights, contact us at support@installrhub.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Third-party services

Our website uses Fillout for enquiry forms and GoHighLevel for calendar bookings. These services may process your data on our behalf as data processors. We have appropriate agreements in place with each provider. We recommend reviewing their own privacy policies for details of how they handle data.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page. Last updated: April 2026.